Terms and Conditions

Everything you need to know before bringing your BMW or MINI to our Upland shop.

Terms and Conditions

BMW-MINI MD’s
Upland, California
Website: https://www.bmwminimds.com/
Phone: (909) 552-3663

1. Acceptance of Terms

Welcome to BMW-MINI MD’s (“BMW-MINI MD’s,” “we,” “our,” or “us”). These Terms and Conditions govern your access to and use of our website, https://www.bmwminimds.com/, and any information, appointment requests, or other services provided through the website.

By accessing or using this website, you agree to these Terms and Conditions. If you do not agree with these terms, please discontinue using the website.

These terms apply to website visitors, prospective customers, and individuals submitting inquiries or appointment requests through our website.

2. About Our Services

BMW-MINI MD’s is an independent automotive repair and maintenance facility specializing in BMW and MINI Cooper vehicles.

Our services may include:

  • BMW and MINI Cooper repair and maintenance.
  • Engine diagnostics and check engine light services.
  • Oil changes and routine maintenance.
  • Brake and suspension inspections and repairs.
  • Heating and air conditioning services.
  • Cooling system and radiator services.
  • Fluid leak diagnosis and repair.
  • Window and automotive glass repair.
  • General vehicle inspections and preventive maintenance.

All services are subject to vehicle inspection, technician availability, parts availability, and each vehicle’s specific requirements.

3. Website Information and Accuracy

We make reasonable efforts to ensure that the information published on our website is accurate and current. However, service descriptions, pricing, promotions, availability, and other website content may change without notice.

Information provided on this website is for general informational purposes and should not be considered a binding repair estimate, service agreement, or guarantee of a particular repair outcome.

For accurate information about your vehicle, repair costs, or service availability, please get in touch with our shop directly.

4. Appointment Requests

Customers may contact BMW-MINI MD’s by telephone, text message, or through online forms to request an appointment.

Submitting an appointment request through our website does not automatically guarantee an appointment or confirm that a particular service can be performed at the requested time.

Our staff must confirm appointments.

Customers are encouraged to provide accurate contact information and relevant vehicle details, including the vehicle’s make, model, year, and reported concerns.

We reserve the right to reschedule or decline appointment requests when necessary due to scheduling, staffing, parts availability, or service limitations.

5. Repair Inspections and Estimates

Before performing repairs, BMW-MINI MD’s may conduct a visual inspection, diagnostic evaluation, or other appropriate examination of the vehicle.

When applicable, we will provide an estimate or explanation of recommended services before proceeding with authorized repairs.

Repair estimates are based on the information and vehicle condition available at the time of inspection. We may discover additional problems during the repair process.

Any additional repairs or charges must be handled in accordance with applicable California automotive repair laws, including required customer authorization.

We will contact customers when additional work is recommended, and we will not perform additional work without the required authorization.

6. Customer Authorization

Customers are responsible for reviewing and approving repair estimates, work orders, and applicable service documentation before repairs begin.

Authorization may be provided through legally permitted written, electronic, or other documented methods.

BMW-MINI MD’s will follow applicable California Bureau of Automotive Repair requirements concerning estimates, repair authorizations, invoices, and customer approvals.

Customers may request clarification regarding recommended repairs, parts, labor charges, and diagnostic findings before authorizing work.

7. Parts and Repairs

Repairs may involve original equipment manufacturer (OEM), aftermarket, or other appropriate replacement parts, depending on availability, customer authorization, and repair requirements.

Any applicable parts warranties, manufacturer warranties, or third-party warranties will be governed by their respective terms.

Customers will be informed of material differences in parts when required by applicable Law.

8. Repair Warranty

BMW-MILawMD’s advertises an 18-month or 15,000-mile warranty on qualifying repairs and maintenance, subject to applicable terms and conditions.

Unless otherwise stated in the applicable written warranty documentation, the warranty period is limited to the earlier of 18 months from the date of the completed repair or 15,000 additional miles driven after the repair.

Warranty coverage, exclusions, and remedies will be determined by the written warranty provided for the specific repair.

The warranty does not eliminate rights or remedies provided by applicable Law.

Customers should retain tLawr repair invoices and contact BMW-MINI MD’s if they experience an issue that may be related to previously completed work.

9. Pricing and Payment

Repair, labor, parts, diagnostics, and other service prices may vary based on vehicle condition, repair complexity, parts availability, and labor requirements.

Any estimates, quoted prices, or promotional offers are subject to the terms communicated at the time of service.

Payment is due according to the payment terms stated on the applicable repair invoice or service agreement.

BMW-MINI MD’s accepts payment methods identified by the business at the time of service.

Customers are responsible for applicable taxes and any other charges disclosed and authorized in accordance with applicable Law.

10. Customer Vehicles and Personal Property

Customers should remove valuables, personal belongings, and unnecessary items from their vehicles before leaving them for service.

Customers should inform our staff of existing vehicle damage, special operating instructions, security systems, or other conditions that may affect service.

The repair agreement and applicable California law govern vehicle custody, storage, responsibility for personal property, and any applicable charges.

Nothing in these Terms and Conditions is intended to waive rights or protections that cannot legally be waived.

11. Website Communications and Text Messages

By submitting your contact information through our website or contacting BMW-MINI MD’s, you authorize our staff to use the information provided to respond to your inquiry, discuss appointment requests, provide service updates, and communicate about your vehicle.

If you provide a telephone number and request or consent to text communications, we may send service-related messages.

Marketing or promotional text messages will only be sent when appropriate consent has been obtained.

Message and data rates may apply. Message frequency may vary.

You may opt out of marketing text messages at any time by replying STOP, where supported. For assistance, reply HELP or contact our office at (909) 552-3663.

Consent to receive marketing text messages is not a condition of purchasing automotive services.

12. Third-Party Websites and Services

Our website may contain links to third-party websites, social media platforms, maps, payment providers, or other external services.

These websites and services are operated independently of BMW-MINI MD’s.

We are not responsible for the content, privacy practices, security, availability, or policies of third-party websites.

Your use of third-party websites is subject to their respective terms and privacy policies.

13. Intellectual Property

All website content, including text, photographs, graphics, logos, design elements, and other materials, is owned by or licensed to BMW-MINI MD’s unless otherwise indicated.

You may view and use website content for personal, noncommercial informational purposes.

You may not reproduce, distribute, modify, publish, or commercially exploit website content without prior written permission from the applicable rights holder.

All third-party trademarks and brand names remain the property of their respective owners.

14. BMW and MINI Trademark Disclaimer

BMW-MINI MD’s is an independent automotive repair facility specializing in BMW and MINI Cooper vehicles.

Unless expressly stated otherwise, BMW-MINI MD’s is not affiliated with, sponsored by, endorsed by, or an authorized dealership of BMW of North America, LLC, BMW AG, MINI USA, or their respective parent companies or affiliates.

BMW, MINI, and related vehicle names and trademarks are used solely to identify the vehicles and brands that our independent repair facility services.

All trademarks belong to their respective owners.

15. Website Availability and Disclaimer

We make reasonable efforts to maintain website availability and functionality. However, we do not guarantee that the website will always be accessible, uninterrupted, secure, or free from technical errors.

Website information is provided on an “as available” basis.

To the extent permitted by applicable Law, BMW-MINI MD disclaims warranties relating to website availability, accuracy, and uninterrupted operation.

Nothing in this section limits warranties or obligations expressly provided in a written automotive repair agreement or required by Law.

16. Limitation of Liability

To the fullest extent permitted by applicable Law, BMW-MINI MD’s shall not be liable for indirect, incidental, special, or consequential damages arising solely from the use of or inability to use this website.

This limitation does not apply to liability that cannot legally be excluded or limited, including applicable consumer protection rights, statutory obligations, or liability arising from negligence or other conduct where Law prohibits exclusion.

Nothing in these Terms and Conditions limits a customer’s rights under applicable California automotive repair laws.

17. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, disclose, and protect personal information.

We may use information submitted through website forms to respond to inquiries, coordinate appointments, and provide requested automotive services.

Please review our Privacy Policy for additional information regarding your personal information and privacy rights.

18. Changes to These Terms

BMW-MINI MD’s reserves the right to update or modify these Terms and Conditions at any time.

Changes will become effective when posted on this website, unless otherwise stated.

The “Last Updated” date at the beginning of this document identifies the most recent revision.

Your continued use of the website after changes are posted constitutes acceptance of the revised terms, to the extent permitted by Law.

19. Governing Law

These Terms and Conditions shall be governed by the laws of the State of California, without regard to conflict-of-law principles.

Any disputes relating to website use or these Terms and Conditions shall be handled in accordance with applicable California law and the jurisdiction of courts legally authorized to hear the matter.

Nothing in this section restricts any consumer rights or remedies provided by applicable Law.

20. Contact Information

If you have questions regarding these Terms and Conditions, website use, or our automotive services, please get in touch with us:

BMW-MINI MD’s

Upland, California 91786

Phone: (909) 552-3663

Website: https://www.bmwminimds.com/

Thank you for choosing BMW-MINI MD’s for your BMW and MINI Cooper automotive service and repair needs.

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